What to Expect at Mobile Clinic Events
We’re here to make care simple, convenient, and close to home! If you register for a mobile clinic event or decide to walk-up to our mobile unit, here's what to expect!
When You Arrive: Weather permitting, our team will greet you outside the mobile clinic and begin check-in. In the event of poor weather, the clinic door may be closed, but we are open! Please follow the posted sign near the door for instructions.
Check-In
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Provide your name and basic information
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Show insurance card (if applicable)
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Complete brief registration forms and/or survey
Check-in usually takes just a few minutes.
During Your Visit
You will meet with a MCDH nurse, case manager, nutritionist, or health educator to receive the services offered that day.
Visits typically take 15–60 minutes* depending on services provided.
*Walk-in appointments may take longer due to unpredictable patient volume.
Before You Leave
Our patient satisfaction survey QR code is posted inside the mobile clinic for you to give your feedback!
What to Bring
Items are needed at mobile clinic appointments are program dependent. If you have any questions, please call our front desk. Here's a sample list of what may be required of you to bring:
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Photo ID (if required)
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Insurance card (if applicable)
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Proof of income (IBCCP and WW)
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Vaccine records (for immunization appointments only)
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Any questions you’d like to discuss
Have questions about your upcoming appointment? Contact MCDH at (815) 334-4500.
What We Offer
Our mobile clinic supports services such as:
- Health education, wellness screenings, & referrals
- Illinois Breast & Cervical Cancer Program (IBCCP)
- Immunizations (including back-to-school & flu shots)
- STI Testing & Education
- WIC (Women, Infants, & Children) Services
Partnering with Us
We're looking for community-based hosts — townships, libraries, food pantries, schools, faith organizations, & more — interested in bringing services directly to their neighborhoods.
As a host partner, you'll provide:
- A paved, accessible parking location
- Promotion and outreach to your community
- A point of contact for coordination
Booking Process
- Initial Conversation
We'll discuss your community's needs.
- Site Review
We'll confirm parking & accessibility.
- Memorandum of Understanding (MOU)
We outline shared responsibilities & service details.
- Schedule
We align on a mutually agreed-upon date.
- Pre-Event Planning
You'll receive logistics, promotional materials, & reminders.
- Clinic Day
Our team arrives and handles all setup and breakdown.